Referral Program Terms and Conditions

These Referral Program Terms and Conditions ("Terms and Conditions") govern Your participation in the Lumos Referral Program (the "Program").
  1. The Program is available to all existing customers (“Referring Customer”) of Lumos.
  2. You must be 18 years or older to be part of this Program.
  3. To be eligible for the Program the Referring Customer must refer to Lumos a Referred Contact who is an MTN customer and is not an existing customer of Lumos, or currently in negotiations with Lumos about becoming a customer.
  4. A referral will be deemed successful when a Referred Contact join Lumos within one month of being referred.
  5. For a referral to be successful you must send an SMS with your Referred Contact’s MTN number (11 digits long) via your registered number with Lumos.
  6. You are limited to one Referred Contact for each SMS you send but you may send as many SMSs as you would like.
  7. For each successful referral Lumos will credit your account with 7 sequel days in the light (“Reward”) following a successfully referral. The Reward will not be deducted from the minimum Total Fees of 1,800 days.
  8. An individual can only be nominated for the Referral Program once within a one-month period.
  9. Lumos reserves the right at any time to modify or discontinue the Program, either temporarily or permanently (or any part thereof), with or without notice. We will not be liable to You in the event of any modification, suspension or discontinuance of the Program. We reserve the right to amend, modify or waive these Terms and Conditions at any time in its sole discretion.
  10. All questions or disputes regarding eligibility for the Program will be resolved by Lumos in its sole discretion.
  11. By participating in the Program, you will submit personal information about yourself and your friends, such as names and phone number, which may be shared with third parties. All information collected, stored and/or shared through the Program shall be subject to Our Privacy Policy . By participating in the Program, you agree to the collection and use of your personal information by us and acknowledge that you have read and accepted our Privacy Policy.
  12. We respect your privacy and so we collect and process all data in accordance with applicable data protection legislation currently in force.
  13. In addition to the restrictions you agreed to in our Terms of Service , you agree that the following activities are expressly prohibited and engaging in any of these will be grounds for immediate termination and disqualification from the Program, and may lead to the forfeiture of existing Program invitations and Reward(s):
  • Spam, bulk distribution of invitations, distribution to strangers, or any other promotion of Program invitations that would constitute or appear to constitute unsolicited commercial SMSs or spam under any applicable law or regulation.
  • Fraud, attempted fraud, or abuse of the Program or these Terms & Conditions.
  • Selling, trading, bartering, or providing anything of value to Referred Contact beyond the Program invitation, or otherwise using the Program or reward for promotional purposes.

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