How to Pay for your Lumos Yellow Box

If you bought your Lumos Yellow Box at our MTN partner store e.g. if your Lumos Yellow Box comes with an MTN logo on the label, please follow the simple steps below to pay for your monthly installments.

How to pay?

  • To pay, simply send an SMS with the number of months for which you wish to recharge (i.e. 3 months) to number 317.
  • Once your payment is confirmed, your system is activated and you will receive light instantly.

You can also send an SMS to 317
or call Customer Service on 0800 444 0444
to learn more about your payment options.

Rate plans

  • Pay 48 monthly installments continuously to own your system
  • Paying for 2 to 12 months at a time entitles you to discounts on your payments
Pay with Ease LUMOS PRIME* LUMOS ECO*
Initial down payment N25,000 N20,000
1 Month N7,300 N5,500
2 Months N14,150 N10,650
3 Months N20,800 N15,650
6 Months N38,500 N29,000
12 Months N71,800 N54,100
  • You can own the system outright by choosing to pay the full amount upfront
 LUMOS PRIME*LUMOS ECO*
Full PaymentN235,000N180,000

*Prices are subject to change without notice.
Purchasing the System is conditioned upon signing our mobile electricity services agreement at the time of the purchase. Available across the 36 states and FCT in Nigeria.

If you bought your Lumos Yellow Box from any of our non-MTN Lumos distributors e.g. if your Lumos Yellow Box comes with only a Lumos logo on the label, please choose any of the following payment options below to pay your monthly installments.

To start, choose your preferred payment option:

System number

To make monthly payments, you will need to first find your System ID Number – it’s printed on a white label placed on the back of your Lumos Yellow Box. If you can’t find your System ID Number, you can always call our customer service team on 0800 123 4567

Paying with your bank`s USSD Code (EasyPay)

Conveniently pay your monthly instalments using your banks USSD code on your mobile phones.

  1. Dial the USSD code for payment:

    ?

    This is your bank USSD code, use the table below to find your bank code.

    • Access Bank – *901
    • Ecobank – *326
    • FCMB – *329
    • Fidelity Bank – *770
    • First Bank – *894
    • GTBank – *737
    • Heritage Bank – *745
    • Keystone Bank – *7111
    • Stanbic IBTC – *909
    • Sterling Bank – *822
    • UBA – *919
    • Unity Bank – *7799
    • Wema Bank – *945
    • Zenith Bank – *966

    *BANK_CODE*000*041 +  

    ?

    Enter either your System ID or the mobile phone number you registered with Lumos.

     PAYMENT_ID +

    ?

    The number of months you want to pay for: 01, 02, 03, 06 or 12. Please make sure to enter leading ‘0’ for 1,2,3 and 6 months.

     MONTHS#

    Examples:

    Situation 1: If you have a GT bank account, the label at the back of your Lumos System says 300131 and you want to pay for 1 month, you dial: *737*000*041+300131+01#
    Situation 2: If you have an account with Heritage Bank, wish to pay for 12 months and your mobile number is 09061234567 (please include the Nigerian international access code 234), you dial: *745*000*041+2349061234567+12#

  2. After you have dialled the USSD code, a payment summary message will be displayed. Input your banks PIN number and press ‘send’ to confirm
  3. A confirmation message of a successful transaction will be displayed

Paying with your Mobile Phone (USSD)

  1. Dial *565*6*0041*3*<your System ID># Select a monthly payment plan and press ‘send’ (please enter the number next to your chosen plan – for example, to buy a 6 months plan, enter 4 and then press ‘send”). Please note that the prices and plans presented below are meant for illustration only and may vary depending on the product and contract you signed.
  2. Enter ‘1’ and press ‘send’ to confirm the transaction
  3. Enter the number beside your bank (for example, for Access bank, enter ‘1’) and press ‘send’

    Note: If your bank is not listed, try paying through any of these channels:
    • Online payment
    • Bank Branch
    • Local Lumos Agent
  4. Enter your PIN number issued on registration for eBillsPay or the last four digits on your debit card issued by the bank you have selected, and press ‘send’ to confirm  

Paying Online

Some banks provide the option of paying through eBillsPay on their websites.
Please consult with your bank regarding the option of this service.
Payment flow (may vary between banks):

  1. On your bank’s website, enter your log-in details
  2. Select payment and collection
  3. Select NIBSS E-bills payment
  4. Select New Request
  5. Select the account you wish to pay from
  6. Enter answer to secret question (If you do not remember the answer to your secret question,
  7. please contact your bank’s customer service helpline for assistance)
  8. Choose Lumos as your Biller
  9. Enter your System ID
  10. Confirm payment details and pay
  11. Once the payment has been confirmed, you will have access to power on your Lumos Yellow Box

*If you don’t have power after an hour, please contact us on 0800 123 4567

Paying in a Bank Branch

  • Walk into any bank.
  • At the counter, request to pay for Lumos Solar on eBillsPay
  • Provide the teller with your System ID and the number of months you wish to pay for and make the payment
  • The teller will collect cash and will post it into your System ID on the NIBSS platform
  • A receipt of payment will be issued
  • Once the payment has been confirmed, you will have access to power on your Lumos Yellow Box

*If you don’t have power after an hour, please contact us on 0800 123 4567

Paying through your Local Lumos Agent

You can visit your nearest Lumos Agent at the Lumos outlet nearest to you for assistance with payment.
Click here to find the Lumos Agent closest to you

What if the credit on my Lumos Yellow Box has not been updated?

If the credit has not been updated on the Lumos Yellow Box screen within 1 hour, or if you have any other questions, please call our customer service team on 0800 123 4567.

Fees

*USSD and online bank transactions charges may apply

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