HOW TO PAY FOR YOUR LUMOS YELLOW BOX
Follow the steps below if your Lumos PRIME
or Lumos ECO was bought through a Lumos distributor. If it was
bought in an MTN Store, please visit this page.
To make monthly payments, you will need to first find your System ID Number - it’s printed on a white label placed on the back of your Lumos Yellow Box. If you can’t find your System ID Number, you can always call our customer service team on 0800 123 4567

Please choose any of the following payment options below to pay your Lumos monthly instalments:


Bank USSD Code (EasyPay)


  1. Dial the USSD code for payment:
    *BANK_CODE*000*041 + PAYMENT_ID + MONTHS#

    BANK_CODE
    This is your bank USSD code, use the table below to find your bank code.
    Access Bank - *901
    Ecobank - *326
    FCMB - *329
    Fidelity Bank - *770
    First Bank - *894
    GTBank - *737
    Heritage Bank - *745
    Keystone Bank - *7111
    Stanbic IBTC - *909
    Sterling Bank - *822
    UBA - *919
    Unity Bank - *7799
    Wema Bank - *945
    Zenith Bank - *966

    PAYMENT_ID
    Enter either your System ID or the mobile phone number you registered with Lumos.

    MONTHS
    The number of months you want to pay for: 01, 02, 03, 06 or 12. Please make sure to enter leading ‘0’ for 1,2,3 and 6 months.

    Examples:
    Example 1: If you have a GT bank account, the label at the back of your Lumos System says 300131 and you want to pay for 1 month, you dial: *737*000*041+300131+01#
    Example 2: If you have an account with Heritage Bank, wish to pay for 12 months and your mobile number is 09061234567 (please include the Nigerian international access code 234), you dial: *745*000*041+2349061234567+12#
    In any case, make sure to enter two digits for the number of months you want to pay for, for example: 01 for 1 month, or 12 for 12 months.
  2. After you have dialled the USSD code, a payment summary message will be displayed. Input your bank’s PIN number and press ‘send’ to confirm
  3. A confirmation message of a successful transaction will be displayed
Some banks charge transaction fees. Fees vary by bank and are subject to change by the bank. Please consult with your bank’s representative to learn more.

E-BillsPay USSD (NIBSS)


  1. Dial *565*6*0041*3* <your System ID>#
    Examples:
    If your Lumos System ID is 300131 dial: *565*6*0041*3*300131#
  2. You will be presented with a list of plans available for you.
  3. Select a monthly payment plan and press ‘send’ (for example, to buy a 6 months plan, enter 4 and then press ‘send”). Prices and plans presented in this example are presented for illustration purposes only and may vary depending on the product and contract you signed.
  4. Enter ‘1’ and press ‘send’ to confirm the transaction.
  5. Enter the number near the name of your bank (for example, for Access bank, enter ‘1’) and press ‘send’.
  6. Enter your PIN number issued on registration for E-BillsPay or the last four digits on your debit card issued by your bank, and press ‘send’ to confirm.

    E-BillsPay charges a transaction fee which will be presented in the transaction summary screen.

Quickteller Mobile App


Quickteller offers three different ways to pay:
  1. Quickteller’s mobile apps for iPhone and Android
    Follow these steps for payment:
    1. Open the Quickteller App on your phone.
    2. Select “Utilities” in the Quick Services section.
    3. In the search bar, enter “LUMOS” and select “LUMOS SOLAR”.
    4. In the next screen, you will be requested to enter the System ID or Offer ID. Enter either your system ID, your mobile phone number or the offer ID (for the initial payment).
    5. Under “Select an option”, select “offer” if you’d like to pay for an offer, or for one of the available plans (1 month, 2 months, etc.).
    6. Press “Continue”.
    7. In the next screen you will be presented with the total fee along with any applicable surcharges or transaction fees. Follow the instructions to select your payment method or enter your credit card details and your PIN or password when requested.
    8. Upon a successful transaction, you will be presented with information about the transaction including the total amount paid, surcharges, reference numbers and the date and time of the transaction.
  2. Quickteller’s website
    1. Open Quickteller’s Lumos payment page: https://www.quickteller.com/LUMOS
    2. Enter your email or mobile number.
    3. Enter your System ID number or your Offer ID (for first payment only).
    4. In the next field, select your wanted plan (1 month, 2 months, etc). If you are paying monthly instalments for a system or select “Offer” if you have entered an Offer Id in step #3.
    5. Press “Continue”.
    6. You will be prompted to enter your payment details and confirm the total amount including any surcharges if applied.
    7. Follow instructions to complete and approve the payment.
  3. Quickteller’s Network
    Quickteller has a network of agents to whom you can pay in cash. Please approach one of the agents and provide your System ID or Offer ID and the payment you would like to make. Additional transaction fees may apply.

Paying Online (E-BillsPay)


As of July 2020, the following banks support online payment using the bank’s website: FCMB, GTB, Stanbic, Zenith
Payment flow (may vary between banks):


  1. On your bank’s website, enter your login details.
  2. Select payment and collection.
  3. Select NIBSS E-bills payment.
  4. Select New Request.
  5. Select the account you’d like to pay with.
  6. Enter the answer to the secret question.
  7. Choose “Lumos” as your Biller.
  8. Enter your System ID.
  9. Confirm your payment details and pay.

Paying in a Bank Branch


  1. Walk intoany bank
  2. At the counter, request to pay for Lumos Solar on E-Bill Pay.
  3. Provide the teller with your System ID and the number of months you want to pay for.
  4. The teller will collect the cash payment and will post it to your System ID on the NIBSS platform.
  5. A receipt of payment will be issued by the teller.
Some banks charge transaction fees. Fees vary by bank and are subject to change by the bank. Please consult with your bank’s representative to learn more.

Paying through your Local Lumos Agent


You can visit a Lumos Agent at the Lumos outlet nearest to you for assistance with your payment.
Click here to find the Lumos outlet closest to you.
What if the credit on my Lumos Yellow Box has not been updated?
If the credit has not been updated on the Lumos Yellow Box screen within 1 hour, or if you have any other questions, please call our customer service team on 0800 123 4567 .

Pricing Plans

Pricing is Depending on your Lumos Yellow Box (Lumos PRIME or Lumos ECO) and your Plan Offer See our Price and Plans here
Lumos NG has no control over and will not be held responsible or liable for payments for our services using payment options or any loss incurred as a result therefrom. Some payment options are offered by third parties via internet and therefore may be susceptible to misuse, hacking, theft and/or fraud, thereby compromising your personal information.

Lumos NG accepts no responsibility for any third party payment platforms (“PGW”), their operation, performance or availability of the payment solutions. Processing of payment by PGW will be subject to the terms, conditions and privacy policies of the PGW. Lumos NG does not control and cannot be held liable for the security or performance of the PGW.

Lumos NG reserves the right to change the list of banks’ codes and available PGWs without prior notice. Additional transaction fees may apply and may vary from PGW to PGW and are subject to change.